🐾 What Does the Waggsie Lifetime Tail-Wag Guarantee Cover?

Our Lifetime Tail-Wag Guarantee means we’ll stand by your Waggsie product for as long as you own it — as long as it’s used as intended.

If you ever experience a manufacturing defect or your item stops performing as promised under normal use, we’ll make it right with a repair, replacement, or store credit.

To claim, simply send us a photo of the issue and your order number to support@waggsie.com. Our team will review it and get you sorted quickly.

This guarantee doesn’t cover damage from pets, accidents, misuse, or normal wear and tear — but it does mean we’re here to ensure your product lives up to the quality and performance we promised.

Because when you’re part of the Waggsie family, we’ve always got your back (and your pet’s fur off the couch). 🐶