Contact Us – We’re All Ears!

Got a question, a concern, or just want to tell us how much your dog loves their Waggsie goodies?
We’d love to hear from you!

Whether you need help with an order, have a question about shipping, or just want to give us a tail-wagging testimonial, we’re here and happy to help.


📩 Reach Us By Email

support@waggsie.com
We aim to reply within 24 hours (often much sooner!).


💬 Common Questions?

Check out our FAQs first — you might find your answer even faster!


🕐 Our Hours

We’re a small, dog-loving team working hard behind the scenes:
Monday – Friday
9am – 5pm (GMT/BST)

(We’re occasionally available on weekends too — because dogs don’t take days off 🐶)


📦 Order Help

If you’re reaching out about an order, please include:

  • Your order number

  • The email address used at checkout

  • Any photos (if there’s an issue with the product)

That helps us help you faster!


Thanks for being part of the Waggsie pack!
We’re wagging our tails just thinking about hearing from you. 🧡